FAQ
Frequently Asked Questions
Our products are designed with care and sourced from trusted manufacturers around the world. Every item goes through strict quality control before shipment.
Orders are processed within 1–3 business days. Delivery usually takes 7–15 business days, depending on your region.
Orders can be changed or canceled within 12 hours of purchase. Once shipped, we’re unable to make changes.
Please contact support@bebeaurora.com within 7 days with photos of the issue. We’ll replace or refund after verification.
For hygiene reasons, certain items such as bottles, pacifiers, and personal care products are not eligible for return once opened.