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I am requesting a full refund for the ENSSU Electronic Baby Hair Clipper – Standard Version due to serious safety concerns and extremely poor product performance.I fully charged the device for several hours until the LED indicator showed green, confirming it was fully charged. I then used it to trim the hair of my 1-week-old baby. After approximately 3–4 minutes of use — and only completing about one-third of the haircut — the machine suddenly pulled my baby’s hair into the blade mechanism and stopped working completely.The hair became tightly stuck inside the device. This created a terrifying and dangerous situation, as the clipper was firmly attached to my baby’s head. Attempting to pull it away risked injuring my baby’s delicate scalp, and using scissors was impossible because the device was tightly pressed against the skin. This was an extremely distressing and unsafe experience.The product:Stopped functioning within minutesJammed hair into the mechanismPosed a serious safety hazard to a newbornDemonstrates extremely poor build qualityHas unacceptable battery and motor performanceThis item is clearly not fit for purpose, not of satisfactory quality, and unsafe, which breaches the Consumer Rights Act 2015 (UK). Products intended for newborn babies must meet the highest safety standards. This device presents a clear risk of harm.Due to the seriousness of this safety issue, I am requesting:A full refundImmediate investigation of this sellerThat this product be reviewed for safety compliance under UK regulationsI was forced to urgently take my baby to a barber to safely remove the stuck hair and resolve the situation.I will also be leaving a negative safety review to warn other parents of newborn babies, as this product could cause serious injury.Please confirm the return process and refund as soon as possible.